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Frequent Asked Questions (FAQs)

Initial Consult and Diagnostic Testing

How long will my initial consult take?
Is there a charge to the sleep study or the consult?
How long will I need to do the sleep study?
When can I expect to receive my results?
How reliable is this sleep study compared with the PSG at the hospital?

Dealing with Extended Health Benefit (EHB) Companies

Does Medical Service Plan (MSP) cover CPAP?
How much is a CPAP Machine and a CPAP Mask?
Will my EHB cover the CPAP equipment? If so, how much overage will they cover?
What documents will I need to submit to my EHB for reimbursement?
When can I expect to receive the reimbursement of my CPAP equipment purchases?
Do you accept stalled payments?
I have EHB and I do need CPAP therapy, but I am unable to pre-pay for the full amount, what can I do?
What types of payment method are accepted?

Follow Up and Expectations

How often will my Respiratory Therapist follow up with me?
How often will my physician be notified of my CPAP therapy progress?
If I cannot get used to CPAP therapy, is there an alternative option for treating my OSA?

Getting Used to CPAP

When can I expect my symptoms of tiredness to reduce after initiating treatment with CPAP therapy?
How often will my Respiratory Therapist follow up with me?
How often will my physician be notified of my CPAP therapy progress?
If I cannot get used to CPAP therapy, is there an alternative option for treating my OSA?